Test code: 2062, 2063Mnemonic code: QCLS, QCLO
Effective update from 16/10/2024Dear colleagues and collaborators,
We inform you that, due to manufacturing problems with one
of the reagents, we are obliged to temporarily discontinue, as of today, the 2062 - LIGHT CHAINS KAPPA/LAMBDA, SERUM and 2063
- LIGHT CHAINS KAPPA/LAMBDA, URINE tests.
We are working to resolve the problem as soon as possible,
but currently we do not have a reactivation date for these tests. On the other
hand, we also do not have an estimated release date for pending results.
As for the samples already received, the corresponding
protocols have been established to guarantee the stability of the samples and
ensure the quality of the results.
Given the situation, we kindly ask you to avoid sending new
samples until further notice and to extend this information to all your
customers.
We will keep you informed of any new developments,
We remain at your disposal for any questions or queries,
Kind regards,
Equipo B2B Customer Care
SYNLAB Diagnósticos Globales S.A.U.